Customer Support +86-755-26975359
Our services

The Technical Support Center, Resource Dispatch Center, and Customer Service Center provide you with timely, professional, and efficient equipment maintenance and personnel training services.

 
Remote technical support

Senior technical experts, comprehensive and advanced remote technical support methods, always provide protection for users in various places.

Remote support: 7 * 24-hour real-time online

Remote assistance: providing instant solutions

 
Technical support services

Strong technical support from expert teams
A team of consulting, maintenance, and technical support engineers with professional qualification certification
The service team closely cooperates with the R&D team, and has a comprehensive, professional, and strict internal training syste

 
Personalized product customization services

Provide customized solutions for professional fields to quickly meet the personalized, multi-level, and wide-ranging rigid solution needs of various industries: special size customization, special precision customization, special environment customization, and special range customization.

 
Real time and fast resource allocation

Real time grasp of device operation information;

Real time tracking and display of service engineer status;

Ensure that spare parts arrive at your site as soon as possible.

Complete stock models

The prototype models are complete, and free use support for the prototype is provided according to customer needs; A large number of rolling stocking services can quickly respond to customer needs, shorten delivery times, and effectively avoid intermediate links and potential time delays caused by this.

 
Fast and convenient logistics

Having high-quality logistics partners, fast delivery, safe and convenient; Track goods anytime, anywhere, actively report, and provide worry free service.

 

customer service center

Comprehensively optimize the information management of each device, actively explore and respond to every customer demand in a timely manner, and track service effectiveness throughout the process.

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